Frequently Asked Questions

Frequently Asked Questions

Why does United Way exist?

United Way was established by and for the community as the place where society’s most powerful forces join to work for common goals. For more than 70 years, we have been improving people’s lives and the community throughout the Northern Shenandoah Valley.

What does United Way do?

United Way brings together people from business, government, education, health care, faith groups, nonprofits, and ordinary citizens. We assess the community’s needs, convene public/private partnerships and other resources and invest in programs that advance the common good.

Why am I asked to give to United Way in my workplace?

United Way has always enjoyed a strong partnership with the business community. Organizations that have workplace campaigns understand that we all share a responsibility for the people and neighborhoods where we live, work and raise our families.

What does United Way do with my investment?

Annually community volunteers make funding recommendations for impact grants geared toward community needs and initiatives. All our partner agencies go through a rigorous review for accountability documentation, prior to the volunteer process.

Does United Way sell or trade list information of its donors?

No. United Way maintains its own database of supporters and will under no circumstances sell or trade this information to any individual or organization, public or private.

Why should I give to United Way instead of a direct service agency? 

United Way bases its funding recommendation on a rigorous process that demands accountability from its supported agencies. Funded programs must demonstrate positive, measurable results. People helped by a United Way supported program often require more than one service.

Can I still designate my United Way gift to a direct service agency?

Absolutely. Giving is a person decision and we would never discourage donors from following their hearts. No other organization in our area has the same depth of reach. The United Way will honor donor designations to any organization having tax-exempt status.

What are the administrative cost for the United Way?

The administrative cost of the United Way is 16%. So 84 cents of every dollar goes back to the provide service to those in need in our community. The nationwide average administrative cost is 65% so we are well below the average.

I need assistance, where do I go?

When tough times hit, it is often hard to know where to turn for help and what resources are available. United Way NSV can help connect you with health and human services and programs for your unique situation HERE.