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Valley Assistance Network

Who We Are

The Valley Assistance Network (VAN) is a program of United Way of Northern Shenandoah Valley created to help families navigate community resources and create a path to financial stability. 

What We Do:  

The core service of VAN is a comprehensive Resource and Referral System.  We help people in crisis access information and services to meet their basic needs and stabilize their situation.  We provide a coordinated network of services to help people navigate resources like finding shelter, clothing, food, medical care, job training, etc. In phase two of the program, we offer the tools and resources to help families become self-sufficient, and ultimately, financially secure.

VAN has quickly become a vital resource for the Northern Shenandoah Valley.  In just one year, the center helped nearly 500 families connect with medical providers, housing services, food, transportation, counseling, and other critical community resources, to help improve their lives.

Our Background 



Click to view a summary of our first year accomplishments! 

Here are more statistics from our first year of operation:

  • 85% of referrals made are for Financial Stability resources; 10% for Health and 5% for Education.
  • 125 families report being homeless. 176 families are at-risk of being homeless.
  • 71% of clients are ALICE (Asset Limited, Income Constrained, Employed).  They are working but not earning enough to make ends meet.
  • 40% of clients are single parents.
  • 1 in 3 clients have medical insurance, and just 1 in 4 have a primary care doctor.
  • Just 26% of families have a bank account.
  • Housing assistance, eviction and homelessness are the top reasons for contacting VAN.

Our Supporters: 



Release of Information

Located: 411 N. Cameron St. Suite 210, Located on the Our Health Campus

Open Monday – Thursday 9:00 a.m. – 5:00 p.m., Fridays by appointment only